1
Purpose and agreement
Submitting a request confirms that the account holder has reviewed the displayed method, timing and conditions. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Purpose and agreement on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Purpose and agreement section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
2
Available methods
Funds generally return to a verified bank account, card or supported wallet associated with the account holder. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Available methods on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Available methods section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
3
Processing times
Internal review and provider settlement times differ by method and may be affected by weekends or holidays. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Processing times on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Processing times section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
4
Fees and costs
Comptérance displays applicable charges before confirmation, while a bank or payment provider may impose separate costs. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Fees and costs on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Fees and costs section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
5
Withdrawal limits
Minimums and maximums can reflect account status, payment-rail limits and risk controls. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Withdrawal limits on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Withdrawal limits section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
6
Identity and AML checks
A request may require current identification, proof of address or source-of-funds information. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Identity and AML checks on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Identity and AML checks section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
7
Delay or refusal
Mismatched details, incomplete verification, legal restrictions or technical issues can delay or prevent payment. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Delay or refusal on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Delay or refusal section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
8
User responsibility
The account holder must confirm beneficiary, bank and wallet details before submission. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For User responsibility on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this User responsibility section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
9
Cancellation or change
A pending request may be changed only before processing begins and after any necessary security verification. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Cancellation or change on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Cancellation or change section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
10
Support
Support can explain request status but cannot bypass identity or compliance controls. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Support on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Support section of the Withdrawal Policy promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
11
Policy updates
Material changes are published on this page and apply from the stated publication date. Comptérance presents this information so a Canadian user can understand the practical purpose, the choices that remain under the user’s control, and the point at which support or an independent professional may be appropriate.
For Policy updates on the Withdrawal Policy page, relevant activity and material settings are made visible so the issue is not hidden behind technical language. Review the information shown on screen, keep contact details current, and ask support before acting when an instruction, fee, condition or request is unclear.
Nothing in this Policy updates section promises a trading result or removes market risk. Conditions and third-party rules can change, so funding, configuration and continued use should remain consistent with the user’s objectives, financial position and tolerance for loss.
